This is going to be short and sweet.

I feel like I am not the only one, that was having a difficult time to virtualize my background. I don’t have a solid coloured wall in my office, so I was never able to get the virtual background feature to work.

Every time I tried, my face would end up being part of the background, like the image I used for this Blog. I thought it was the quality of my webcam but after doing research it all comes down to processing power. If you are not getting a new computer anytime soon, I found a quick fix that might also work for you.

I work at Dell, and I am using a Latitude 5490, which is about two years old, and I know this fix also works for the generation before.

QUICK FIX for your Dell Laptop

If you don’t have a dell laptop, I am sure the steps are similar just with a different vendor.

Head over to:

https://www.dell.com/support/home/en-ca

Once you are there, you will need to locate your service tag on the bottom of your laptop. You will need to type it in the search bar and hit enter, and your product support page will upload.

This page will appear and you will have a lot of options to review warranty, run diagnostics and most importantly why we are here today! Drivers and Downloads.

What you will need to download is the below :

Update BIOS

Update Graphics Driver

Feel free to update everything if you want! It is not necessary to run virtual backgrounds. Once you have completed this, restart your computer and BOOM! It is working! Hopefully, this was helpful for you and thank you for stopping by!

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